Privacy Policy - DVS GROUP LLC

This Privacy Policy describes how DVS GROUP LLC (“DVS”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our dispatch and logistics support services.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information:

1.1 Information You Provide Directly

• Name
• Phone number
• Email address
• Company information (MC Number, DOT Number, business name)
• Equipment type, lanes, availability
• Any other details submitted through forms or communication channels

1.2 Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking data

1.3 Communication Information
If you contact us via phone, email, website forms, WhatsApp, or social media, we may store the content of those communications.

2. How We Use Your Information
DVS GROUP LLC uses your information to:

• Provide dispatching and back-office services
• Evaluate carrier applications
• Communicate about loads, documents, and operational updates
• Improve our website and internal tools
• Maintain safety, compliance, and fraud prevention
• Respond to requests, questions, and support inquiries
• Send optional updates or service-related notifications

We do not sell personal information to third parties.

3. Legal Basis for Processing
For visitors located outside the U.S., we process your data based on:

• Your consent
• Performance of a contract
• Legitimate business interests

4. Sharing Your Information
We may share your information only with:

• Brokers, shippers, or factoring companies (to perform dispatch services)
• Service providers assisting with website hosting, analytics, or communication
• Government authorities if required by law or for safety purposes

We do not sell or lease personal information.

5. Data Storage and Security
We implement reasonable technical and organizational measures to protect your data, including:

• Encrypted communication
• Access controls
• Secure internal storage

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies
Our website may use cookies to:

• Improve functionality
• Analyze traffic
• Personalize user experience

You may disable cookies in your browser settings.

7. Your Rights
Depending on your location, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent
• Restrict processing
• Request a copy of your data

To exercise these rights, contact us at: dvsgroup.contact@gmail.com

8. Data Retention
We retain personal information only as long as necessary for:

• Service delivery
• Legal requirements
• Safety and compliance

9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.

10. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.

11. Changes to This Privacy Policy
We may update this policy from time to time.
The updated version will be posted on this page with a new “Last Updated” date.